Park Plaza London Riverbank - TripAdvisor-Bewertung durch Reisende

"👍"

2025-04-30

Silfa helped me to check in early. She was very helpful. The early check in made my arrival day so much better. I waited in the very comfortable chairs in the lounge area while she communicated with her team on the room availability. Then she came over with my room key, and gave me the good news that I could check in early.

Jeremy H

"Great experience!"

2025-04-30

Very lovely check in with Taras on reception. I got fantastic river view room. Thank you very much for your service. It was lovely stay. Thanks a lotttttt!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Marylin J

"**KHALDOON WAFA** What a *Truly Amazing & Valuable* Asset to the Park Plaza London Riverbank. 5 Star Service Always!"

2025-04-30

Another 5 Star pleasurable stay at Park Plaza London Riverbank thanks to Khaldoon Wafa as always. This was our third stay at this beautiful hotel and all the family insisted we stay here again because of the level of service we receive from Khaldoon. We have stayed in a number of high end hotels but this has become our Number one stop as soon as we land in London. The views are amazing, rooms are very clean, restaurant and bar is very enjoyable and the service is second to none. I would highly recommend this hotel everyone including families as this hotel is so child friendly and my three children are always treated like very important guests by Khaldoon. Great work and we hope to see you soon. Many thanks again Mr SB & Family.

SEAN B

"Erica the superstar."

2025-04-30

I have stayed a few times now at riverbank and the staff and service are the reason i keep coming back! Everyone is so friendly and courteous. The hotel is presented beautifully with comfortable beds. the guest relations manager Erica is always smiley and no ask is too big a favour for her! I feel truly recognised!

Lucy D

"Nice stay at park plaza"

2025-04-29

I had an absolutely outstanding experience thanks to Natalie, the hotel concierge. From the moment I approached her with some issues regarding my room, she was incredibly cheerful, welcoming, and eager to help. Her positive attitude immediately put me at ease, and it was clear she genuinely cared about making sure my stay was as comfortable and enjoyable as possible. Natalie listened carefully to my concerns, responded with complete professionalism, and quickly took action to resolve everything. She handled the situation efficiently and made sure I was kept informed throughout the process. Thanks to her efforts, what could have been a stressful experience turned into a true example of exceptional service.

Carl D