The May Fair, A Radisson Collection Hotel, Mayfair London - Avis des voyageurs TripAdvisor

• Chambres

  
• Qualité/prix

  
• Literie

  
• Emplacement

  
• Propreté

  
• Service

  

Guest Experience, Guest Services / Front Office de The May Fair, A Radisson Collection Hotel, Mayfair London, a répondu à cet avis

Dear Tod, It brings us immense pleasure to read your positive feedback about your stay at The May Fair, A Radisson Collection Hotel. Your kind words about Anna, Irina and the rest of our team have brightened our day. Our staff is dedicated to providing a welcoming and efficient service, and Anna Irina will certainly be delighted to hear that her efforts made your check-in experience memorable. We always aim to ensure our guests feel at ease from the moment they step through our doors. It's fantastic to learn that you found your room to your liking as well. Our top priority is to provide a comfortable and enjoyable stay for our guests, and it seems we hit the mark during your visit. We are glad to learn that your check-out was as smooth as your check-in. We strive to make every part of our guests' experience seamless and enjoyable, so it's wonderful to hear that this was the case for you. Once again, thank you for your feedback, Tod. We look forward to welcoming you back for another great stay at The May Fair, A Radisson Collection Hotel. Best Regards, The Guest Relations Team

Guest Experience, Guest Services / Front Office de The May Fair, A Radisson Collection Hotel, Mayfair London, a répondu à cet avis

Dear Mark, Your kind words have brightened our day. We are delighted to hear about your positive experience at The May Fair, A Radisson Collection Hotel, particularly the warm welcome you received from Irina. It is always a pleasure to have you with us. Our team strives to provide efficient and professional service, even during busy times. To learn that you noticed and appreciated our efforts is indeed heartening. We trust that you had a comfortable and enjoyable stay, and were able to take full advantage of the facilities that we offer. Once again, thank you for choosing us for your stay. We are certainly looking forward to welcoming you back in the near future. Warm regards, The Guest Relations Team

• Chambres

  
• Qualité/prix

  
• Literie

  
• Emplacement

  
• Propreté

  
• Service

  

Guest Experience, Guest Services / Front Office de The May Fair, A Radisson Collection Hotel, Mayfair London, a répondu à cet avis

Dear Isalandi, It's a delight to read your positive comments about your stay at The May Fair, A Radisson Collection Hotel. The location of our hotel indeed provides a fantastic base for our guests to explore the heart of London, and we're thrilled you were able to take advantage of this. Your kind words about our staff members are truly appreciated. Our team strives to deliver exceptional service, and it's heartening to hear that you found them friendly and welcoming. It's equally pleasing to know that you found our rooms up to the standard. We take pride in the comfort and sophistication that our rooms offer to our valued guests. Once again, thank you for taking the time to share your experience. We hope to welcome you back in the near future, and provide you with another memorable stay in London. Sincerely, The Guest Relations Team

• Chambres

  
• Qualité/prix

  
• Literie

  
• Emplacement

  
• Propreté

  
• Service

  

Guest Experience, Guest Services / Front Office de The May Fair, A Radisson Collection Hotel, Mayfair London, a répondu à cet avis

Dear Mr. Colin B, Your gracious feedback about your stay at The May Fair, A Radisson Collection Hotel, is sincerely appreciated. It is always a pleasure to know when our guests have memorable experiences in our hotel. We're delighted to hear about your positive interaction with Vincent at front desk. Despite being a trainee, Vincent embodies our commitment to provide efficient and professional service to our guests. Your kind words serve as a testament to our team's dedication and hard work, and we will certainly share your compliments with him. Your recognition of the attentive nature of the duty manager is also appreciated. We endeavor to maintain a personal connection with our regular guests, and we are pleased that you experienced this during your visit. It's equally pleasing to know that you had a wonderful experience at our breakfast service. Our team, including Pauline, works diligently to ensure our guests have a pleasant and seamless dining experience. Pauline's outstanding service and dedication to her role are indeed commendable and we are glad to have her as part of our team. We are truly grateful for your kind words and we look forward to the opportunity to serve you again in the future. Best regards, The Guest Relations Team

Guest Experience, Guest Services / Front Office de The May Fair, A Radisson Collection Hotel, Mayfair London, a répondu à cet avis

Dear Dreamer68284026726, Your warm words have indeed brightened our day! It is truly delightful to read about your enjoyable stay at The May Fair, A Radisson Collection Hotel. Irina is indeed a gem in our team, and your recognition of her kindness and hospitality underscores the commitment we have to delivering exceptional experiences to our guests. Your kind words have been passed on to her, and it has put a smile on her face! Our team strives to make each guest feel at home and it's heartening to know we succeeded in doing so during your stay. Your enthusiasm for our team and hotel is very much appreciated and we look forward to welcoming you back in the near future. Best Regards, The Guest Relations Team